Monthly Archives: March 2014

How To Take Charge of Your Energy Bills

So at last Ofgem has called a full investigation into the energy market. Taken a new leader to do it. The Guardian has written a good article about the whys and wherefores of this investigation here . For this post … Continue reading

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How to Use Section 75 of the Consumer Credit Act 1974

So few people use the Section 75 of the Consumer Credit Act 1974. Even people who think they know their legal rights rely on the Sale of Goods Act. However, what if the company goes bust that you bought the item … Continue reading

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How to Write a Letter of Complaint

Many people say to me they don’t know how to put a letter or email of complaint together. I have provided lots of Tips and regularly give advice on Twitter and Facebook but here’s an example of an email I wrote for  … Continue reading

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3 Simple Steps to Gain Compensation for Train Delays

Last week, it was in the media that people don’t complain about train delays and don’t get the compensation to which they are due. Is that you? You WALLY! I always get money back for journeys which are delayed and frankly … Continue reading

Posted in Complaining, Complaints gaining redress, General complaints | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | 3 Comments