Monthly Archives: May 2014

Is Social Media An Effective Method for Complaining?

I often get asked if social media has changed things in the way we complain. Not as much as people think I would say. Twitter – Has it changed the way we complain? Last year the One Show contacted me … Continue reading

Posted in Complaining, Complaints, Topical | Tagged , , , , , , , , , , | 5 Comments

What Happens When a Business Doesn’t Prepare for a Promotion

So bargains. We all love ’em unless of course you are too rich or idiotic to care! In which case you wouldn’t be reading my blog on either count. So last Christmas I thought I’d buy some Body Shop stuff … Continue reading

Posted in Complaints gaining redress | Tagged , , , , , , , , | 3 Comments

Consumer Reviews Pros, Cons and Who Uses Them?

I was asked recently if I used review sites. Yup. Of course I do and there are links to the best ones on the home page of the blog. I was also asked if I thought people did generally and … Continue reading

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