Monthly Archives: August 2014

10 Types of Complainer Which Are You?

I believe that there are many types of complainers. Whatever type you are, this book will help you become more effective in your complaining. The Professional Complainer This title annoys me. A lot. I often get asked if I am … Continue reading

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Your Rights, Mail Order, Online and Deliveries

Mail order and online purchases Your rights when purchasing items through an advert or catalogue are exactly the same as buying from any other retailer, so your correspondence about faulty items would be covered under the Sale of Goods Act 1979 … Continue reading

Posted in Complaining, Laws | Tagged , , , , , , , , , , | 20 Comments

The Ultimate Guide to Complaining When Eating Out

We all love eating out, but sometimes it doesn’t always go right. What to do when that happens: Bookings A booking for a meal should be honoured. If it is not speak to the manager and try to come to … Continue reading

Posted in Complaining, Complaints gaining redress | Tagged , , , , , , , | 3 Comments

7 Common Fob Offs that Companies Use to Not Give Refunds!

Many companies and individuals will try and fob you off in order not to give you a refund or redress. Below are some common ones of which you should be aware and know how to deal with. “We do not … Continue reading

Posted in Complaining, Complaints | Tagged , , , , | 10 Comments