Monthly Archives: September 2014

The Complaining Cow and Rip Off Britain

I was on Rip Off Britain. Luckily not live but unluckily not with the hair and make up lady working miracles like she did when I was on BBC Breakfast! 🙁 (If it is now after the programme and you’ve found … Continue reading

Posted in Complaining, General complaints, Laws, Media | Tagged , , , , , , | 2 Comments

Everything You Need to Know About Your Water Supply

Water companies are regulated by Ofwat. Each water company must follow the guaranteed standards scheme which is a statutory scheme that provides compensation in the event of service failure and have a complaint procedure in place.  In addition each company … Continue reading

Posted in Complaining | Tagged , , , , , | 1 Comment

How to Deal with JD Sports Poor Customer Service

  Andrea bought a Penguin Pocket Red T shirt from Scotts, part of the JD Sports chain paying £29.00. The shirt had been worn once and washed once and she returned it to the store two weeks later. She was … Continue reading

Posted in Complaints, Complaints gaining redress, Laws, Uncategorized | Tagged , , , , , , , , , | 48 Comments

All You Need to Know About Unsolicited Goods

Second to the original Tesco post this is the most read post. So we glean from that, that many people receive items that they did not request! However, most of the time these are not unsolicited goods. NONE of the comments from … Continue reading

Posted in Complaining, Complaints, Uncategorized | Tagged , , , | 196 Comments