Monthly Archives: October 2014

The Complaining Cow Meets New Tesco CEO Dave Lewis

Those who have been with me for a while will know that I think this is funny. Really funny. I started this blog with a complaint about Tesco back in July 2012 and how Clarke was pig ignorant compared to his predecessor … Continue reading

Posted in Companies customer service | Tagged , , , , , , , , , , | 20 Comments

Fewer than 45% of People in the UK Use their Consumer Rights

Well that was interesting. Thank you to everyone who responded to the survey How, When and Why Do You Complain? Key findings How many people complain? According to this survey undertaken July 2014 70% of us complain when we receive poor … Continue reading

Posted in Complaining, Latest News, Topical | Tagged , , , , , , , , | 7 Comments

The Acts of Law Protecting You from Poor Service & Faulty Items

For goods and services made on or after the 1st October 2015 see the Consumer Rights Act Sale of Goods Act 1979 and updated Sale and Supply of Goods Act 1994 Your rights under this Act are with the retailer … Continue reading

Posted in Complaining, General complaints, Laws | Tagged , , , , , | 27 Comments