Monthly Archives: November 2014

How to complain about an item over a year old

Note – This is an old post. For purchases made before October 1st 2015 please see Consumer Rights Act 2015. The Sale of Goods Act 1979/Sale and Supply of Goods Act 1994 Generally speaking if the item is less than … Continue reading

Posted in Complaining, Complaints gaining redress | Tagged , , , , , , | 3 Comments

GHOTW CEO insinuates all reviewers and complainers are freeloaders oh and it’s okay to overcharge too!

Those of you who have been following this blog for some time will know that complaining is not all about getting freebies. For me, it is always the principle of the thing; I complain about the smallest of things, principle … Continue reading

Posted in Companies customer service, Complaining, Complaints, General complaints | Tagged , , , , , , , , , , | 27 Comments

How to complain about a dry cleaners

The Consumer Rights Act 2015 covers again. If services are not undertaken with reasonable skill and care and your items get damaged or lost then you have the right to claim compensation. This can be the cost of replacing the damaged or … Continue reading

Posted in Complaining, Complaints gaining redress | Tagged , , | 28 Comments