Monthly Archives: March 2015

Warning about insurance procedures

Don’t be afraid to challenge insurance company procedures! If you feel someone has made a mistake they probably have. Xmas 2013 we sort of forgot a candle was burning! Luckily before it burnt the house down it only burnt through the table … Continue reading

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Government hushes up critical consumer and trading standards reports

The Department for Business, Innovation and Skills (BIS) has recently released two reports: “Consumer Empowerment Survey Report” and “The Impact of Local Authority Trading Standards in Challenging Times“. Neither report was given any press announcement or further comment from BIS … Continue reading

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World Consumer Rights Day 15th March 2015

Did you know? No, nor did I ’til recently and if it was news to me then hey there aren’t going to be many more people that know. How much press coverage is it getting? Not much? So far that … Continue reading

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Court fees rise up to 600%

Rises of up to 600% on court fees for claims over £10,000 to 5% of the value of the claim, capped at £10,000 for claims of £200,000 and over come into force today. Yesterday taking someone to court for £200,000 … Continue reading

Posted in Latest News, Topical, Uncategorized | Tagged , , | 1 Comment

How to end 3 problems with your mobile ‘phone (& get your money back)

  I get so many requests for advice about mobile ‘phone contracts and communication companies generally. I do seriously believe that the communication companies are the worst for communication. So because of this, I thought it would be helpful to write … Continue reading

Posted in Complaining, Complaints, General complaints | Tagged , , , , , , , , , , , , , , | 10 Comments