Monthly Archives: September 2015

What you need to know about the Consumer Rights Act 2015 digital content

The Consumer Rights Act 2015 comes into force on the 1st October 2015. (See the link for your rights) Part of the reasoning behind this Act was to consolidate Acts and cover digital content which is not covered by other … Continue reading

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SUPERMARKETS’ ‘MOST ANNOYING’ HABITS REVEALED

In the press today was an article to which I contributed about consumers pet hate regarding supermarkets. (Regular followers of this blog will know my history with Tesco!) It was actually about the tactics that supermarkets use to make us spend more so … Continue reading

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ECJ ruling on flight delays: Consumer champion warns against third-party claim firms

European Court of Justice rules on airline delay compensation Decision in favour of passengers follows last year’s similar ruling by the Supreme Court The European Court of Justice (ECJ) this morning ruled that airline passengers can claim compensation for delays … Continue reading

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How to complain about your noisy neighbours!

If you are having problems with your neighbours you should try your best to sort it out amicably and in person. Once you start a more formal route things can get messy and what could have been sorted with a … Continue reading

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How to take charge of council parking tickets

One of the most annoying things known to drivers everywhere. You approach your car or motorbike and you see that ticket. If you are human your heart sinks and you probably swear, at least under your breath. Then, it is … Continue reading

Posted in Complaining, Complaints gaining redress, General complaints, Laws | Tagged , , , | 2 Comments