Monthly Archives: December 2015

12 Top Tips of Christmas Sales!

12 Top Tips of Christmas Sales! Out to the sales? Are you really buying a bargain? What can you do if you change your mind? What if the item is faulty? Helen Dewdney, The Complaining Cow blogger and author of … Continue reading

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Who else wants to get back those bank charges?

Banks & building societies Banks can charge you, should you go into the red. However it is worth complaining if you feel that it is unfair, for example if it was only for a couple of days and you transferred … Continue reading

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Christmas shopping all wrapped up with Ten Top Tips

Christmas shopping can be a stressful time – who to buy for and what to buy them? Where are the bargains? What to do if the recipient doesn’t like what you have bought? What happens if you change your mind? … Continue reading

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Ofgem Standards of Conduct and Quality Standards

Ofgem Standards of Conduct In August 2013 Ofgem put new Standards of Conduct into place. They require suppliers and any organisations that represent them, such as brokers or third party intermediaries, to ensure that each domestic customer is treated fairly. … Continue reading

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Tesco takes flak in the battle of the Christmas adverts

Christmas adverts I loathed the John Lewis one, it was truly awful. Stuart Heritage wrote a piece in the Guardian that summed it up quite well. Have to say I do like the Aldi Mickey take though! And as you will … Continue reading

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