Monthly Archives: July 2016

How to complain about a non/late delivery

Goods must be delivered within the time frame agreed with the seller. If one hasn’t been agreed (you have agreed a time frame if the listing supplies a time frame) the trader must deliver ‘without undue delay’ and at the … Continue reading

Posted in Complaining, Complaints gaining redress, Laws | Tagged , , , , | 1 Comment

All you need to know about complaining to telecom providers

  Telecoms and Energy – the worst sectors. Dreadful. I get asked a lot about how best to complain in these sectors. I have therefore provided the links you might need here:   If you have taken out a line … Continue reading

Posted in Complaining, General complaints, Laws | Tagged , , , , | 5 Comments