Tag Archives: Cancellation and Additional Charges) Regulations 2013

Think before you sign – top 10 tips for saving on subscriptions

Think before you sign Don’t fritter away your hard-earned money on unwanted subscriptions It’s National Consumer Week and this year’s theme is “Before You Sign.” Citizens Advice research revealed this week that in just three months consumers spent an average … Continue reading

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How not to pay a charge made after transaction (and why!)

Outside of UK but inside EU When I was on Rip Off Britain Live last year I took on a few cases. One of them was for someone whose mother had been charged a £30 booking fee after the booking … Continue reading

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How to complain about a non/late delivery

Goods must be delivered within the time frame agreed with the seller. If one hasn’t been agreed (you have agreed a time frame if the listing supplies a time frame) the trader must deliver ‘without undue delay’ and at the … Continue reading

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Christmas shopping all wrapped up with Ten Top Tips

    Christmas shopping can be a stressful time – who to buy for and what to buy them? Where are the bargains? What to do if the recipient doesn’t like what you have bought? What happens if you change … Continue reading

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How to end 3 problems with your mobile ‘phone (& get your money back)

  I get so many requests for advice about mobile ‘phone contracts and communication companies generally. I do seriously believe that the communication companies are the worst for communication. So because of this, I thought it would be helpful to write … Continue reading

Posted in Complaining, Complaints, General complaints | Tagged , , , , , , , , , , , , , , | 10 Comments