Tag Archives: Consumer Law

BA flies in the face of consumer law and decency

Customers who bought tickets for the economy cabin on short-haul and domestic flights from Heathrow and Gatwick flying from January 11, 2017, and from London City and London Stansted by summer 2017 are being stung and will find that food … Continue reading

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Found me from Jeremy Vine Show?

Here are some useful links related to the story: All you need to know about booking/complaining about holidays/flights – various links to various laws, stories, legal rights etc. Civil Aviation Authority Consumer Law Why you should write not phone to complain … Continue reading

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Quick guide to lost luggage – your rights

If your luggage is lost or damaged you should be able to claim from the airline. Different airlines have different rules, but as a general rule of thumb, the CAA says airlines often don’t automatically consider themselves liable for consequential … Continue reading

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The Complaining Cow and Rip Off Britain

I was on Rip Off Britain. Luckily not live but unluckily not with the hair and make up lady working miracles like she did when I was on BBC Breakfast! 🙁 (If it is now after the programme and you’ve found … Continue reading

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The Complaining Cow V Tesco Update #Tescofail (again)

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