Tag Archives: Consumer Rights Act 2015

It’s payback time for broken broadband

As followers of this blog and my social media know, I always bang on about telecoms being the sector for the worst customer service. One has to really know their rights and know how to complain effectively to get companies … Continue reading

Posted in Complaining, Latest News | Tagged , , | Leave a comment

Celebrate World Consumer Rights Day by shopping smarter online

Press release from The Complaining Cow The 15th March 2017 is World Consumer Rights Day[1], organised and promoted by Consumers International[2]. This year’s theme is ‘Building a Digital World Consumers can Trust.” In a world where consumers are purchasing more … Continue reading

Posted in Latest News | Tagged , , , , | 2 Comments

Useful Complaining Information!

Hi If you have come here from seeing me on the telly box or heard me on the radio recently here are some links you might like to help you complain effectively. Top 20 Tips on complaining effectively All you need … Continue reading

Posted in Complaining, Uncategorized | Tagged , , | Leave a comment

Rail delay compensation – Light at the end of the tunnel?

The Southern Railways debacle has caused misery to its many passengers. But whilst passengers are entitled to refunds for tickets purchased and not used, or for services delayed due to a rail company’s fault, are they missing out on compensation … Continue reading

Posted in Latest News, Press releases, Topical | Tagged , , , , , , | Leave a comment

Don’t let faulty electrical products give you a customer service shock

Don’t let faulty electrical products give you a customer service shock After Black Friday (week?!) and Cyber Monday and with many electrical bargains snapped up what do you do when an item is faulty? Do you take it back? Do … Continue reading

Posted in Latest News, Press releases, Topical | Tagged , , , | 1 Comment