Tag Archives: Consumer Rights Act 2015

The Advent of Folly

    The Zoella Advent Calendar has gone on sale, priced at £50. £50 for crying out loud… Now, to be honest, when I heard about this I had to look her up on Google. She’s a beauty vlogger for … Continue reading

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How to challenge terms & conditions (even those you’ve agreed)

The One Show today covers Terms and Conditions. Who reads them? Would you follow them if told? There are pages and pages of small print. How many of us tick the box that says “Agree to terms and conditions”, only … Continue reading

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Your rights and how to complain about ferries and cruises

Ferries/cruises The Consumer Rights Act 2015 was applied to ferries from 1st October 2016. You are now entitled to services carried out with reasonable skill and care. If they are not then you should be able to gain redress. If … Continue reading

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It’s payback time for broken broadband

As followers of this blog and my social media know, I always bang on about telecoms being the sector for the worst customer service. One has to really know their rights and know how to complain effectively to get companies … Continue reading

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Celebrate World Consumer Rights Day by shopping smarter online

Press release from The Complaining Cow The 15th March 2017 is World Consumer Rights Day[1], organised and promoted by Consumers International[2]. This year’s theme is ‘Building a Digital World Consumers can Trust.” In a world where consumers are purchasing more … Continue reading

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