Tag Archives: consumer rights

Are you on the right track with your Christmas train travel plans?

Problems on the trains this Christmas and your rights Is your train running this Christmas or have you been duped? It looks like thousands of Christmas holiday train travellers have been misled into buying more expensive tickets than they would … Continue reading

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Mobile phone companies called out for overcharging loyal customers

Press release Mobile phone companies called out for overcharging loyal customers: The Complaining Cow shows how to take on your mobile phone provider Mobile phone companies have been found to be overcharging customers whose fixed deal has ended. CAB and The … Continue reading

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Ofcom call for better broadband speed honesty

  Most of us are broadband users and most of us have complained about broadband speed  have we not? Today (6th October 2017) Ofcom proposed to strengthen the current codes to improve speed estimates provided at the point of sale, after … Continue reading

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Tesco insect in raspberries!

Time for a Tesco complaint story. Well would be a shame not to wouldn’t it? For those new here see History with Tesco! So, there I was down at my Mum’s and she bought some raspberries and cream. She did … Continue reading

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Celebrate World Consumer Rights Day by shopping smarter online

Press release from The Complaining Cow The 15th March 2017 is World Consumer Rights Day[1], organised and promoted by Consumers International[2]. This year’s theme is ‘Building a Digital World Consumers can Trust.” In a world where consumers are purchasing more … Continue reading

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