Tag Archives: consumer rights

Tesco insect in raspberries!

Time for a Tesco complaint story. Well would be a shame not to wouldn’t it? For those new here see History with Tesco! So, there I was down at my Mum’s and she bought some raspberries and cream. She did … Continue reading

Posted in Companies customer service, Complaining, Complaints gaining redress, Uncategorized | Tagged , , , | 1 Comment

Celebrate World Consumer Rights Day by shopping smarter online

Press release from The Complaining Cow The 15th March 2017 is World Consumer Rights Day[1], organised and promoted by Consumers International[2]. This year’s theme is ‘Building a Digital World Consumers can Trust.” In a world where consumers are purchasing more … Continue reading

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Full steam ahead to a better consumer deal for Rail passengers

It’s good news for rail passengers today, as their rights are boosted by the Consumer Rights Act, giving a much better deal on compensation for delays, cancellations and overcrowding. When the Consumer Rights Act 2015 was implemented on 1st October … Continue reading

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International Day of Older Persons: Treat older customers properly & fairly, says consumer campaigner The Complaining Cow

The 1st October 2016 is the International Day of Older Persons. Older persons can be vulnerable to a number of things including elder abuse, ageism, and exploitation. We hear often of the stories of carers abusing older people and employers … Continue reading

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Does Sports Direct treat customers as badly as staff?

What do you think of Sport’s Direct reputation? Sports Direct shares continue to tumble largely due to The Guardian’s investigation into the treatment of staff by the retailer. It uncovered that the company effectively paid thousands of temporary workers below the … Continue reading

Posted in Complaining, Topical, Uncategorized | Tagged , , | 10 Comments