Tag Archives: CTSI

The Retail Ombudsman is no more

Former “Ombudsman” loses the right to use respected title Reblogged from http://ceoemail.blogspot.com The Retail Ombudsman (TRO) is no more. The private company, set up in 2015 to provide dispute resolution for consumers, has lost the right to use the respected … Continue reading

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The Ombudsman Omnishambles continues… Even on Conflict Resolution Day…

Today (20th October)  is Conflict Resolution Day. Created in 2005 by the Association for Conflict Resolution1. It is now an annual celebration aimed at increasing awareness of the various peaceful, non-violent methods of dispute resolution (ADR) available to traders and … Continue reading

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National Consumer Week 2nd November 2015

Week beginning 2nd November is National Consumer Week. Citizens Advice, Chartered Trading Standards Institute (CTSI) and the Department for Business, Innovation and Skills today launch National Consumer Week and are urging people to get to know their new consumer rights … Continue reading

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