Tag Archives: Financial Ombudsman

Quick guide for all you need to know about PPI claims

Today, 29/08/17 despite pressure from consumer groups, the Financial Conduct Authority confirmed that it will introduce a deadline for making new payment protection insurance (PPI) complaints. It is quite ridiculous that this deadline should be introduced, the only benefit is for the … Continue reading

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Everything you need to know about Payday loans

In the first six month of 2016, complaints to the Financial Ombudsman about payday loans more than tripled to 4,186 compared to the previous six months. The Financial Ombudsman has said this is because borrowers have become more aware of … Continue reading

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Who else wants to get back those bank charges?

Banks & building societies Banks can charge you, should you go into the red. However it is worth complaining if you feel that it is unfair, for example if it was only for a couple of days and you transferred … Continue reading

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Alternative Dispute Resolution: What it all means

Alternative Dispute Resolution From the 9th July 2015 The EU ADR Directive was supposed to come into force. It was delayed until the 1st October. This compels the government to ensure that ADR schemes are in place. ADR is a … Continue reading

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Why use the Financial Ombudsman?

I’ve used the Financial Ombudsman a couple of times and obviously both times he found in my favour! Both times were Halifax too! Here, Patrick Hurley, Director of General Casework describes why and at what point you should contact the … Continue reading

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