Tag Archives: reasonable skill and care

Rail delay compensation – Light at the end of the tunnel?

The Southern Railways debacle has caused misery to its many passengers. But whilst passengers are entitled to refunds for tickets purchased and not used, or for services delayed due to a rail company’s fault, are they missing out on compensation … Continue reading

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Full steam ahead to a better consumer deal for Rail passengers

It’s good news for rail passengers today, as their rights are boosted by the Consumer Rights Act, giving a much better deal on compensation for delays, cancellations and overcrowding. When the Consumer Rights Act 2015 was implemented on 1st October … Continue reading

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How to Beat a Post Office Trick

Time for a story. Who shall we pick on this time? Let’s have a go at the Post Office and Royal Mail two different businesses in fact. The Post Office offers the Royal Mail services. The parcel Some time ago … Continue reading

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