Tag Archives: Retail ombudsman

The Retail Ombudsman is no more

Former “Ombudsman” loses the right to use respected title Reblogged from http://ceoemail.blogspot.com The Retail Ombudsman (TRO) is no more. The private company, set up in 2015 to provide dispute resolution for consumers, has lost the right to use the respected … Continue reading

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Ombudsmen Omnishambles

Update to this story Ombudsman Omnishambles: New report exposes serious failings in ombudsman approval and oversight New privatised system of Alternative Dispute Resolution threatens consumer complaints chaos – but even its own implementation has now been delayed… A new EU-mandated … Continue reading

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