Tag Archives: Terms and conditions

How to challenge terms & conditions (even those you’ve agreed)

The One Show today covers Terms and Conditions. Who reads them? Would you follow them if told? There are pages and pages of small print. How many of us tick the box that says “Agree to terms and conditions”, only … Continue reading

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BA flies in the face of consumer law and decency

Customers who bought tickets for the economy cabin on short-haul and domestic flights from Heathrow and Gatwick flying from January 11, 2017, and from London City and London Stansted by summer 2017 are being stung and will find that food … Continue reading

Posted in Complaining, General complaints, Latest News, Topical, Uncategorized | Tagged , , , | Leave a comment

Who’s bothered about Ts and Cs ?

Terms and conditions, who reads them? They are pages and pages of small print. How many of us tick the box that says “Agree to terms and conditions”, only to fall foul later when we need to complain? This may … Continue reading

Posted in Latest News, Press releases, Topical | Tagged , , | 2 Comments