Tag Archives: Vodafone

Mobile phone companies called out for overcharging loyal customers

Press release Mobile phone companies called out for overcharging loyal customers: The Complaining Cow shows how to take on your mobile phone provider Mobile phone companies have been found to be overcharging customers whose fixed deal has ended. CAB and The … Continue reading

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Mis-sold a contract? How to get out of it

I think that the Communications sector is the worst for communication and is thoroughly appalling when it comes to customer service. I’ve taken Virgin to CISAS, the communications ombudsman twice (won both times) for starters. I also wonder if the … Continue reading

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Warning: How Not Complaining Drives up Fat Cat Profits!

Well, what happened in 2013? Just how much did I complain? Well, not a huge amount I would say. This doesn’t include public body complaints of course to which I do ask lots of Freedom of Information Act questions and … Continue reading

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