Author Archives: The Complaining Cow

Useful Complaining Information!

Hi If you have come here from seeing me on the telly box or heard me on the radio recently here are some links you might like to help you complain effectively. Top 20 Tips on complaining effectively All you need … Continue reading

Posted in Complaining, Uncategorized | Tagged , , | Leave a comment

Everything you need to know about complaining about car hire

Before hiring a car, shop around and check what is included in the contract. Some quotes may appear cheap but there may be hidden add ons, such as different insurance levels. Theft protection may be extra (it is mandatory in … Continue reading

Posted in Complaining | Tagged , , | Leave a comment

Everything you need to know about financing your car purchase

Rob Sams is a contributor to Legal Beagles, a forum for people who require assistance or an understanding of their legal rights. He particularly answers questions on the Consumer Rights Act as well as queries on voluntary termination rights under … Continue reading

Posted in Complaining, Topical | Tagged , , , , , , , , | Leave a comment

Rail delay compensation – Light at the end of the tunnel?

The Southern Railways debacle has caused misery to its many passengers. But whilst passengers are entitled to refunds for tickets purchased and not used, or for services delayed due to a rail company’s fault, are they missing out on compensation … Continue reading

Posted in Latest News, Press releases, Topical | Tagged , , , , , , | Leave a comment

Customer Satisfaction is up – but so is the time customers take to get issues resolved…

  Customer Satisfaction is up – but so is the time customers take to get issues resolved… The Institute of Customer Service yesterday released survey results revealing that the overall level of customer satisfaction has increased. But the survey of … Continue reading

Posted in Press releases, Topical | Tagged , , | Leave a comment