Author Archives: The Complaining Cow

Are you on the right track with your Christmas train travel plans?

Problems on the trains this Christmas and your rights Is your train running this Christmas or have you been duped? It looks like thousands of Christmas holiday train travellers have been misled into buying more expensive tickets than they would … Continue reading

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Peter Kay cancelled shows – your rights

Earlier today Peter Kay announced on Twitter that he was cancelling his 18 month tour due to unforeseen family circumstances. Statement from Peter Kay: pic.twitter.com/gYhZkq12Q1 — Peter Kay (@peterkay_co_uk) December 13, 2017 Your rights if you bought tickets From Ticketmaster … Continue reading

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Bright ideas for complaining about Brighthouse (& avoiding them in the first place!)

This is a guest post by Sara Williams, an adviser at Citizens Advice who has her own website Debt Camel where she blogs about everything to do with debt and credit ratings. She also guest posted Everything you need to know … Continue reading

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Keeping the festive cheer in Christmas shopping

Keeping the festive cheer in Christmas shopping   Black Friday (week) and Cyber Monday are now over. How do we get the best prices for our Christmas gifts this year?   Here are my top ten tips to help you … Continue reading

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Whirlpool/Hotpoint/Indesit shows contempt for tumble dryer customers

Press release Dryer replacement scheme ends for Whirlpool/Hotpoint/Indesit users – Company updates list of affected machines without telling customers Whirlpool has announced that it is ending its replacement scheme for dangerous tumble dryers that have caused fires. With growing waiting … Continue reading

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