Author Archives: The Complaining Cow

Taking Control: understanding bailiff rights

I sometimes get asked about your rights where bailiffs are concerned. This is quite a specialist area and so I asked Alison Blackwood of StepChange to provide some guidance. Here at StepChange Debt Charity we are still hearing from our … Continue reading

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Ambulance chasers hit a brick wall

Number of Claims Management companies now at an all-time low Figures released last week by the Claims Management Regulator (CMR) show that the number of companies providing Claims Management is now at an all-time low. The annual report, covering the … Continue reading

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25 top finance blogs (saving, making, investing, tips & more)

Although this blog is about consumer rights and how not to get fobbed off, I thought it might be useful to share some good money blogs with you. If you are interested in knowing your rights you may also be … Continue reading

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Your rights and how to complain about ferries and cruises

Ferries/cruises The Consumer Rights Act 2015 was applied to ferries from 1st October 2016. You are now entitled to services carried out with reasonable skill and care. If they are not then you should be able to gain redress. If … Continue reading

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The Retail Ombudsman is no more

Former “Ombudsman” loses the right to use respected title Reblogged from http://ceoemail.blogspot.com The Retail Ombudsman (TRO) is no more. The private company, set up in 2015 to provide dispute resolution for consumers, has lost the right to use the respected … Continue reading

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