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The Complaining Cow Moos
- Harrods customers try to bag a bargain – but can they keep it?
- Are you on the right track with your Christmas train travel plans?
- Peter Kay cancelled shows – your rights
- Bright ideas for complaining about Brighthouse (& avoiding them in the first place!)
- Keeping the festive cheer in Christmas shopping
Category Archives: Companies customer service
Many airlines introduced paying for seat reservations on flights some years ago. Airlines say this is because some customers want to ensure that they are near the loo, by a window, or in the middle if they get travel sick … Continue reading
Time for a Tesco complaint story. Well would be a shame not to wouldn’t it? For those new here see History with Tesco! So, there I was down at my Mum’s and she bought some raspberries and cream. She did … Continue reading
Plusnet has become the latest telecom provider to be fined by the regulator Ofcom. The broadband and phone provider, owned by BT, has been fined £880,000 for billing former customers. It is the third provider in less than 6 months … Continue reading
Or will they expire before you can use them?! If you‘ve come here after watching the report on The One Show about gift cards, here are some of those tips and more with the links you might need. Plus other … Continue reading
Writing v ‘phoning complaints As many of you who follow this blog know, I always advocate putting your complaints in writing as one my Top Tips for effective complaining. You have evidence that you contacted the company, you can take … Continue reading