Category Archives: Latest News

Rail delay compensation – Light at the end of the tunnel?

The Southern Railways debacle has caused misery to its many passengers. But whilst passengers are entitled to refunds for tickets purchased and not used, or for services delayed due to a rail company’s fault, are they missing out on compensation … Continue reading

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Will your Gift Cards keep on giving?

Or will they expire before you can use them?! If you‘ve come here after watching the report on The One Show about gift cards, here are some of those tips and more with the links you might need. Plus other … Continue reading

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Tesco on track to increase fake farms

Time for a bit of Tesco bashing, well it’s been a couple of months. (For those new to the blog see History with Tesco). I’ve seen the slides from a “Tesco Investor and Analyst Seminar”. The presentation doesn’t have a … Continue reading

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Supermarkets: The good, the bad and the ugly

Supermarkets, love them or hate them, most of us use them. Most of us have opinions about them all too. I surveyed the public and found these top five hates of supermarkets: Queueing Rude staff particularly those talking to colleagues … Continue reading

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Don’t let faulty electrical products give you a customer service shock

Don’t let faulty electrical products give you a customer service shock After Black Friday (week?!) and Cyber Monday and with many electrical bargains snapped up what do you do when an item is faulty? Do you take it back? Do … Continue reading

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