Category Archives: Topical

Everything you need to know about financing your car purchase

Rob Sams is a contributor to Legal Beagles, a forum for people who require assistance or an understanding of their legal rights. He particularly answers questions on the Consumer Rights Act as well as queries on voluntary termination rights under … Continue reading

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Rail delay compensation – Light at the end of the tunnel?

The Southern Railways debacle has caused misery to its many passengers. But whilst passengers are entitled to refunds for tickets purchased and not used, or for services delayed due to a rail company’s fault, are they missing out on compensation … Continue reading

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Customer Satisfaction is up – but so is the time customers take to get issues resolved…

  Customer Satisfaction is up – but so is the time customers take to get issues resolved… The Institute of Customer Service yesterday released survey results revealing that the overall level of customer satisfaction has increased. But the survey of … Continue reading

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EEnormous bills, Ofcom fine and how to complain about incorrect bills

Today, Ofcom, the telecommunications regulator, fined EE around £2,700,000 for overcharging its customers The Ofcom investigation concluded that EE made fundamental billing mistakes. It cannot investigate individual complaints. However, you can inform them of problems and if a significant number … Continue reading

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Will your Gift Cards keep on giving?

Or will they expire before you can use them?! If you‘ve come here after watching the report on The One Show about gift cards, here are some of those tips and more with the links you might need. Plus other … Continue reading

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