Supermarkets Discontinue Products. WHY?

If you’ve come here for the answer, sorry don’t have it. Other than I assume they stop products in favour of ones that will make them more money?!

So, got to start with Tesco haven’t I? It’s like a given. Nah, this time I will start with Sainsbury’s because it has really really annoyed me. Look at these:
0000001066869_L0000001066418_L0000001065718_L0000001066517_L0000001066746_L Lovely looking cookies huh? See that space though? Triple chocolate cookies missing. Why would you stop that? Seriously. One biscuit with 369 calories in it has got to be good. They are all the same price so just sell the right number of each. Why discontinue? Foolish decision. Foolish. Foolish. Foolish.

 

Update – they are back well done Sainsbury’s!

Right, Tesco. So, in the last few months they have discontinued
1) The tea towels I buy (very daft when they match other items they still sell!?!)
2) Heinz reduced sugar and salt ketchup (why for crying out loud?)
3) 650g cherry tomatoes so you have to spend more on 300g packs
4) Cherry pie (The Bull is not happy about that)
5) Tesco finest cheese flatbread

Then a few people told me that Tesco Watford has forgotten it is a grocery store and is stocking more electrical, furniture and china. Also Tesco finest baked beans have been discontinued too! Someone said that Tesco had discontinued customer service….

So join me in my rant. What items do you like that supermarkets have discontinued? We shall direct them here!

Update – right, remember a few months ago Tesco was reported as stopping 30% of its products. Well I wrote to ole Dave and asked him about the reasoning and what products they were going to stop etc. Here’s his response “In a big superstore we have more than 25% of items that either don’t sell or a single unit a week and taking up space from the lines most people want and they leave disappointed. We are reducing this customers don’t want and increase space for things that they do.” So there you go, although I don’t believe that Tesco finest cheese flat bread didn’t sell.

Hurrah! Sainsbury’s have reinstated the triple chocolate cookie. Was it something I said?

 

This entry was posted in Complaining and tagged , , , , . Bookmark the permalink.

33 Responses to Supermarkets Discontinue Products. WHY?

  1. Karen Stewart says:

    Lift reduced sugar Lemon Tea – Tesco Dunfermline and Baxters Cock-a-Leekie soup!

  2. Swiftkidd says:

    Morrisons – Harvested Rustic Garlic Bread Baguettes:

    Haven’t managed to find a suitable replacement since they discontinued this product a year ago.. the type of bread they used seem to had been exclusive as I don’t like regular white garlic bread baguettes these were really something special.

    Asda – Butchers Selection Peppered Beef Grill Steaks:

    May have regionally discontinued across certain stores but always out of stock locally, I’ve tried Tesco, Morrisions, and Iceland versions which all taste like low grade burger beef but Asda’s beef grill steaks are beefy/compact full of quality beef which made them qualify as a steak.. really affordable and was great tasting..

  3. Lynn Perry says:

    Silver Spoon sugar. No longer in Booker, Asda, Morrisons or Tesco. Why??? It’s BRITISH sugar. They’ve dropped it in favour of Whitworths who won’t tell me how much British sugar their products contain as it’s ‘sensitive’ information ( for that I read ‘none’).
    No one will give me an explanation. It’s all very frustrating when you’re trying to ‘buy British’

  4. Carole Mobbs says:

    Fox’s sport biscuits cannot find them in any supermarket? Can anyone find them?

    • Jackie robinson says:

      Hi they sell them in home bargains if there is one near you have a look in I only saw them by chance as I called in for a friend

  5. anon says:

    For a while Morrisons did 4 cheap squash drinks that didn’t even pretend to be fruit or healthy, they were sweets flavoured. 3 of them were pretty nasty but the marshmallow one was amazing.

    But its availability didn’t last. I guess few customers tried it (it was a lucid pink colour), though everyone who tried it at my house liked it (all grown-ups, all stoners 😉 ).

    As a product I’ve never seen processed muck from a supermarket “go off” in such a way or so fast. If an unopened bottle was left in the light it would fade slowly, but once open it would fade rather fast and even change taste slightly, and the more air it was exposed to the faster it changed. I ended up squeezing air out of the bottles and keeping them in the fridge. In fact, I was treating it almost like milk…. economically it mustn’t have been the best for these poor delicate globally traded corporations. I was OK to put up with the product shortcomings though because I felt I was still getting good enough value (coloured plastic bottles might have helped).

    I moaned to customer services about the product being discontinued, got some waffly PR back (no surprise). Fished for manufacturer or supplier info to find out if there was the same product elsewhere behind another label but no, commercially sensitive or some bollocks.

    If they have stopped a product it doesn’t matter if I seek a product elsewhere as no matter what they wouldn’t be getting the money….. Unless their shops are anti-social physical manifestations of psychological persuasion techniques, houses of economy of scale and dens of market dominance, so they think that I don’t really have a choice and I’ll just by something else from them.

    Ha, I’ve stuck to council pop! (not really, the capitalists have won again 🙁 Now I tend to buy Vimto from Farm Foods regularly, it’s cheap there (but sometimes the Ribena is cheaper!)).

  6. Ak says:

    Oh thank goodness for this site. Tescos has stopped selling Silver Spoon party craft writing icing and silver spoon food colouring especially the red colour. In favour of their own awful writing icing which is absolutely rubbish.

  7. Pingback: The Real Reason Clarke Was Pushed!

  8. Zoe Howarth says:

    Asda have annoyingly discontinued their own ‘chosen by you’ sensitive fabric conditioner. Why???? It was chosen by us wasn’t it so we must have liked it! Well, I liked it anyway. The scent wasn’t as heavily perfumed as most of the other fabric conditioners. They’ve not replaced it with anything remotely similar imo.

  9. David Richards says:

    Can’t believe that today walked into Sainsbury in Ashford, Kent to discover they no longer stock Silver Spoon sugar, dropping this in favour of ‘by Sainsbury’ brand……

    …..just another reason why thinking about moving away from Sainsbury after being loyal for over 10 years!!!

    • Rob Agg says:

      I have walked away from Sainsbury for the first time in a bout 42 years. They have sunk SO low, in so many ways. DO IT.

  10. n.gough says:

    Having lift leamon tea for years and enjoy it daily all top supermarkets have stopped selling this product at the same time no explanation can you enlighten me.

  11. I am so happy that I have come across this website, Asda have been stopping their ‘chosen by kids aproved by mums’ range one by one and it’s really frustrating me! Having 2 kids under 4, one who is a very fussy eater, I have used every once of energy to make her healthy dinners which are also low in salt. I cook a lot of things myself like soups, pasta dishes and stews but for those ‘easy meals’ you just need to throw together after work some days I fell in love with the fruity korma sauce they done in that range … and then it disappeared off of the shelves!! My little girl was very disappointed when she asked for it one day only to be given something that mum tried to wisk up herself. Following this they removed their chicken monster feet and munchy fishy bites …my kids loved these and they where much lower in salt than the usual chicken nuggets or fish fingers. Why oh why have you done this to my household asda!! I don’t want to contaminate my kids with too much salt and I don’t have the time to cook everything from scratch when I am a single parent and working. Oh not to mention they have now removed heinz farmers market soup from their shelves …which was a favourite of mine in the winter for work.

  12. HOWARD SPEED says:

    Ginger biscuits.Tescos,Morrisons,Co-op Lidl have all stopped selling them.Even the top brands.Any idea why?

  13. Sue Waughman says:

    Sainsburys infuriate me like hell as well..I live next door to the store.

    They discontinued my fav pastry (sainsburys own brand all butter pastry) I used to make sausage rolls with it and it was so lush dammit.
    They discontinued the french patisserie creme brulee’s, they only have a huge box of there own make cornflour when I only want a small one, whenever I see an advert for new stuff on the telly, sainsburys dont keep up with the times and stock new items.
    On the plus side though they’re good about stocking detergents and own brand toothpaste & shampoo that dont test on animals. I buy Ecover items, anything with the leaping rabbit Logo.

  14. Gill says:

    Tesco have discontinued loads of my favourites:
    Mini magnums
    Choc chip brioche
    Garlic and rosemary chicken crown
    Double choc cheesecake
    Rooster potatoes
    Chocolate trifle
    Red sky crisps
    And many more.

  15. Margaret says:

    Sainsburys my local supermarket is getting worse at discontinuing stuff namely cranbury wheats- cadburys cream egg biscuits Airwick refill spray mulled wine and apple cider.and others!!!!!!

  16. Dave gregg says:

    My local Morrisons has discontinued an in house baked bread called Artisan Boule. I have to travel 30 miles to my next morrisons to get it.

  17. Margo says:

    Asda has become a really bad shop. At least half the lines I regularly bought there have now disappeared off the shelves within the last year or so. Replacements have arrived for some: less quantity, higher prices and much reduced quality. As for the bread in my local Asda people used to drive miles to buy it because it was so good. I don’t even buy bread there any more: under-proved, under-baked and absolutely shocking. As for the shop itself as there are so many staff filling shelves and fulfilling orders for online customers there is no room for the actual customer.

    • Michelle harwood says:

      Asda really annoying. Used to have Lime and coriander chicken, always sold well.
      Never price reduced, Not to high in calories or salt…but suddenly stopped selling it ?
      Still puzzles me….Anyone help ?

  18. Nee says:

    I agree with you there Margo.

    They have stopped a lot of items I buy regularly in my local store…. granted it’s only a small store but still.

    I thought Clover and Anchor spreadable was a popular brand, but apparently they have discontinued the whole clover and Anchor line in favour of their own brand or higher priced like Lurpak.

    I can understand stores like Aldi and Lidl changing their products and lines often due to premium space on shelves etc.

    Sad face 🙁

    Hopefully the higher ups will take note as the poor shop floor staff and customer service staff we all rant and rave too don’t have the power to decide what gets sold in each individual store. If they did I am sure they would make them “magically” appear on the shelf for us to buy them.

    rant over…. for now at least lol

  19. Luce says:

    So, for some time I have been a HUGE fan of a sainsburys ready-meal. It was a Thai Chicken coconut noodle thing. This was a big deal for me as I never get takeaways or ready meals. But this. This was something else. I can’t even remember the name but I would always locate it on the aisle like a fully trained sniffer dog.

    The realisation started slowly. One day it just wasn’t day. There were some new items and each time I went, again nothing there. I have finally looked to order online and it’s definitely, 100% NOT THERE!

    Why? I just don’t get it, why? I got all my friends on the gravy boat too.

    Does anyone know if I can contact sainsburys for a comment??

  20. J Bloggs Esq. says:

    What irritates the Hell out of me, is when Tesco discontinues a quality “Brand” in favour of its own cheap ‘n’ nasty version!

    Take for example, “SPONTEX Thick Moppet Sponges”, which were robust enough for kitchen or bathroom cleaning tasks. Gone, because they weren’t selling well enough!

    The Tesco version is thin and frankly, rubbish.

  21. Martin says:

    I came here because out weekly online shop from tesco has gotten worse and worse with most of our products dissapearing into the ether:
    – Steam freash vegtables
    – Single packs of Scottish salmon
    – Plenty 8 pack
    – Baxster chicken stew soup
    – Tomato and herb bruchetta bread
    – Douwe eggberts hazelnut coffee
    – Red Delicious Apples

    It’s getting to the point that 8 out of 10 times I order things ( which’re in stock ) it comes to the door with items missing or items I search for aren’t available. Their stocking issues are annoying as I can’t physically get to the shops and must rely on the online shopping.

    Also as of 5th Mar 2017 Tesco have stopped selling Silver spoon.. basically some rhetoric about “Price to quality for customers” which I read as “We want to spend less, so deal with it”

    Link to daily mail article, which funnily points out a supermarket on the other side of the roundabout to the Silver Spoon factory.

    http://www.dailymail.co.uk/news/article-4283858/Tesco-pulls-British-sugar-shelves.html

Leave a Reply

Your email address will not be published. Required fields are marked *