So much to complain about in the energy sectors?! Listed below are links to various helpful posts about any issue you may be having with your supplier, your rights, how to get it sorted and gain redress.
All you need to know when your phone/energy bill is wrong how to complain about a wrong bill
How To Take Charge of Your Energy Bills – advice and tips about switching
When SE leaves your elderly aunt without adequate heating for 11 days… story about being without heating for 11 days and the redress gained
Your energy and your rights – what you should know mis-sellling, putting people on the wrong tariffs and over charging
Ofgem Standards of Conduct and Quality Standards companies have to abide by certain standards
All You Need To Know About Comparison Websites accreditation and FCA
Do Morethan just comparison websites for insurance quotes! how to do more than just use a comparison website for energy, insurance etc.
1 little Known Fact You Need to Know When Your Gas is Cut Off! Gas Standards and entitlements
Energy ombudsman shows how to keep heat on your supplier Ombudsman from Ombudsman Services gives tips on how to make sure you complain effectively right from the start so if you do need to go to the Ombudsman you will be successful.
Freezing energy problems? Your rights all you need to know if your energy supply was affected by the weather.
How to sort out gas and electricity problems without draining your energy piece in my This Is Money column. Lots of information about preventing and dealing with Energy issues.
20 Tips for effective complaining
How to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results! for masses of advice, tips, guidance and template letters
Which? survey 2019 airlines, telecoms and energy at the bottom for complaint handling
ceoemail.com to find the email address of the company CEO and write to him or her particularly if the company doesn’t provide an email address for you to write to customer services!
How to sort out gas and electricity problems without draining your energy: 20 tips from our Consumer Fightback column – lots of information in my This Is Money column
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Discussing NPower complaints