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Latest News Supermarkets ways to save money

Back to school cheaper than ever (& how to make the most of it)

How to save money buying school uniform

Are school uniforms value for money?

As if children aren’t expensive enough we have to buy school uniforms and all that other stuff! However, I am a fan of school uniforms for a variety of reasons, but it wasn’t too many years ago that it would nearly break the bank to send kids back to school. Prices of many items come down in the last few years. One assumes that it is because of more competition. With more supermarkets, more outlets and more online opportunities, stores are having to be more competitive with inevitable reduction in prices. Good. But could it also be that with their mass purchasing power that they are getting stock cheaper than others and even using as a loss leader. I fear most of us parents don’t care!

Are these items good value for money though? I think so. I have bought school uniforms from supermarkets for the last 5 years and they all last as long as each other. Although you do have to be careful that you are comparing like with like though. For example, one pair of school trousers may be cheaper than another but does the more expensive pair have reinforced knees? I have found from experience that one pair of trousers will be cheaper than the inevitable two….!

What do the supermarkets say about school uniforms?

Sainsbury’s

A spokesperson for Sainsbury’s said “We have longstanding relationships with our school uniform suppliers. This allows us to offer choice, quality and value at scale during the busy back to school period and beyond.”

 

Mossisons

A spokesperson for Morrisons said “We offer a 200 day no-quibble guarantee on our children’s clothing. We’re so confident with the entire range that if a customer is not happy with ANY Nutmeg children’s item, for any reason, they can return it up to 200 days after they bought it with proof of purchase.” That is well over your statutory consumer rights too!

 

Are school shoes value for money?

There’s an interesting one. Clarks and Start-rite appear to have the monopoly on parental guilt when it comes to shoes. They certainly don’t last as long as any other supermarket shoe, we aren’t paying for durability! But they do provide us with a width fitting and it is easier to get the half size fitting. However there is little evidence on whether they are better or not for growing feet, who knows? Anything from £30 – £50 for Clarks’ school shoes instead of a supermarket shoe for a quarter of the price? Difficult one and a personal choice but we can at least compromises and buy the less worn P.E. footwear from supermarkets.

A spokesperson for Clarks said “Our price points are based on the high quality, premium materials and manufacturing processes that are used in the creation of our footwear. All of our footwear is also subject to a large number of tests designed to ensure comfort, safety and durability.” I’d like to see the results of the durability tests!!

The rest of the school kit value for money?

When it comes to kit, such as pencil cases and backpacks etc. are they really that different from others. We are only paying for the picture not the quality on there aren’t we? Who is going to know where we bought it and does it matter where most parents are trying to save money on school essentials?

Some tips for back to school shopping:

1) Check the quality of the item before you buy. Give the uniform a pull and a stretch see if any stitching will come undone when worn once!
2) Buy early, try one item and give it a wash before buying others to check how they will last from regular washing.
3) Shop around, use comparison websites for absolutely anything!
4) Buy at the end of term too. Some supermarkets have discounts then and at certain times of the year. And buy ahead as you know those kids will grow! I pointed out to Tesco CEOs when I interviewed them last year that kids don’t grow to term times and we need uniform around the year but I don’t know if anyone is listening!
5) Remember that it doesn’t matter how cheap the items are, you are still covered by the Consumer Rights Act 2015. You are entitled to goods that are of satisfactory quality and that last a reasonable length of time. If they don’t meet this, then take them back with your proof of purchase and gain a refund or replacement (or repair!)

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Financial issues Latest News

Quick guide for all you need to know about PPI claims

Deadline for claiming for mis-selling of PPI

Today, 29/08/17 despite pressure from consumer groups, the Financial Conduct Authority confirmed that it will introduce a deadline for making new payment protection insurance (PPI) complaints. It is quite ridiculous that this deadline should be introduced, the only benefit is for the financial institutions! Although the FCA has told them to contact customers regarding PPI, many have failed to do so and the onus is on the consumer to contact the company.

29th August 2019 is the deadline for PPI claims

Millions of us are contacted on a daily basis from Claims Management Companies trying to get their hands on a large percentage of what we may or may not be owed. But despite this, it is estimated that there are billions more to be claimed. In fact the FCA says that over half have yet to claim but has imposed this deadline. Claims have been made since 2011, that’s 6 years and yet they expect more than 6 years of claims to be made in two years? Plus the additional claims which have already been dealt with due to the Plevin case. That issue of 2 versus 6 years alone begs many questions! See the FCA figures for amounts claimed in each of the last 6 years.

What exactly is PPI?

Payment Protection Insurance. When you took out a loan or a mortgage or similar you may have been sold it alongside the agreement. It would, in theory pay out if you were unable to make the payments.

What makes a mis-sold PPI?

1) If you were told that you had to have it (you didn’t) to take out the loan
2) It has been added without your knowledge
3) Sold the wrong cover, e.g. something to which you didn’t agree, single policy instead of joint, you already had cover with another product/through work etc
4) If you were self, employed, retired or unemployed and were sold unemployment cover which would have been useless to you
5) You had pre existing medical conditions and the cover made you exempt
6) If your provider has already been fined for not acting fairly it is likely that you will have a case.

Supreme Court judgment in Plevin v Paragon Personal Finance Ltd (Plevin)

The Plevin decision means that consumers may have new grounds to complain about PPI regarding the amount of money that the providers received for the sale if the commission was undisclosed and made the relationship unfair.

Failure to disclose commission gave rise to an unfair relationship. Over 50% and firms should calculate redress as the excess commission over this 50%.

The FCA requires all firms to write to previously rejected complainants who are eligible to complain in light of Plevin in order to explain the new basis for complaining to them. Consumers with live PPI policies will now be able to complain after the deadline if they have a future claim on their policy rejected for reasons related to the sale. The complaint must be related to the reason the claim was rejected, for example, eligibility, exclusions or limitations.

Finding out if you had PPI

Look at all your loan agreements. See if there is any mention of PPI. Insurance, benefits, protection plan, etc. If so, look through and see if you think you were mis sold.  Although there are calls to make finance companies inform all customers of their PPI agreements, they aren’t doing so. If you can’t find the paperwork and don’t know if you had PPI, don’t despair! Write to the company and ask for a copy of your agreement. Ask for the terms and conditions which were relevant at the time as these may have changed and it’s what they were at the time of agreement that matters. You may have to pay £1 for existing accounts and £10 for closed accounts.

You can also check your credit history which will tell you of any accounts which were live in the last 6 years.

How to claim for mis-sold PPI

Don’t use a Claims Management Company there really isn’t a need and they can’t do anything more than you but will take a hefty chunk of what you are owed. Write to the finance company giving the account details, and any other information such as when it was taken out, different address etc.

Explain how you believe you have been mis sold with as much evidence as possible to strengthen your case.

Use the Which? free and quick to use template and they even send it off for you.

Should you not be satisfied with the decision you can take the matter to the Financial Ombudsman which is currently overturning 54% of cases in favour of the consumer.

More on the FCA website regarding claiming for PPI refunds

book Logo cartoon cow at a laptop of book cover. How to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results!

For help in most complaint scenarios see How To Complain: The ESSENTIAL Consumer Guide to Getting REFUNDS, Redress and RESULTS! for guidance, tips, advice, laws and template letters for all you need to know in getting redress!