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Laws Topical Utilities water and energy

How to save money on and complain about, energy

So much to complain about in the energy sectors?! Listed below are links to various helpful posts about any issue you may be having with your supplier, your rights, how to get it sorted and gain redress.Electricity pylon Everything you need to know to complain about energy problems

Energy bill issues

All you need to know when your phone/energy bill is wrong how to complain about a wrong bill.

How To Take Charge of Your Energy Bills – advice and tips about switching.

Big Energy Saving Week: how to check and query huge energy bills my article on The Motley Fool regarding how you can check your bills and complain if you think your bill is wrong.

Energy crisis what you need to know advice about what to do.

Other energy rights

Your energy and your rights – what you should know mis-sellling, putting people on the wrong tariffs and over charging.

Ofgem tweaks energy rules – but will change bring down prices? Ofgem announces changes for April 2022 but is it enough

Ofgem Standards of Conduct and Quality Standards companies have to abide by certain standards.

Energy ombudsman shows how to keep heat on your supplier Ombudsman from Ombudsman Services gives tips on how to make sure you complain effectively right from the start so if you do need to go to the Ombudsman you will be successful.

Freezing energy problems? Your rights all you need to know if your energy supply was affected by the weather.

Comparing energy prices

All You Need To Know About Comparison Websites accreditation and FCA

Do Morethan just comparison websites for insurance quotes! how to do more than just use a comparison website for energy, insurance etc.

Saving money on energy

How to sort out gas and electricity problems without draining your energy piece in my This Is Money column. Lots of information about preventing and dealing with Energy issues.

Energy prices are up – 10 ways to keep bills down tips on how to save money on energy.

How Big Energy Saving Week can help you with bills resources to help with saving money and debt.

Energy problem stories gaining redress

When SE leaves your elderly aunt without adequate heating for 11 days… story about being without heating for 11 days and the redress gained.

1 little Known Fact You Need to Know When Your Gas is Cut Off! Gas Standards and entitlements

Further help to complain about energy

20 Tips for effective complaining

Cover of How to Complain updated 2019 large cow logo

 

How to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results! for masses of advice, tips, guidance and template letters

 

 

 

101 Habits of an Effective complainer book cover with logo

 

 

101 Habits of an Effective Complainer provides you with more tips

 

 

The Complaining Cow logo download templates

Purchase and download templates to gain redress swiftly

 

 

 

 

Which? survey 2019 airlines, telecoms and energy at the bottom for complaint handling

BBC Breakfast 23/08/19 Helen Dewdney discusses the Which? customer service survey

Use ceoemail.com to find the email address of the company CEO and write to him or her particularly if the company doesn’t provide an email address for you to write to customer services!

How to sort out gas and electricity problems without draining your energy: 20 tips from our Consumer Fightback column – lots of information in my This Is Money column

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Discussing NPower complaints

Adrian Goldberg from BBC Radio WM talks to Helen Dewdney The Complaining Cow