Links to information, consumer rights and advice on complaining effectively regarding most problems with holidays and flights
Saving money and complaining when booking a holiday
Make sure your holiday in the sun doesn’t burn a hole in your pocket advice on how to book a holiday and your legal rights
Don’t get blue this Monday, get away from it all… Money bloggers look at lots of ways to beat the holiday companies and save money when booking holidays
How to prevent problems when booking a holiday let (plus what to do when things go wrong) what to look for when booking a holiday let
How to complain when booking a service based in the EU booking on a non UK but within EU site
Complaining about hotels
How not to be ripped off by a hotel your rights when you have a bad stay
Where there’s blame there’s a claim (even when there isn’t?) details on complaining about food poisoning real and fake
Your rights when your hotel overbooks your rights and what to do
The ultimate guide to complaining when eating out your rights when booking and eating out
How to complain about food in restaurants, deliveries, take aways, and hotels! (and from stores!) links to various posts about food
Package holidays and your consumer rights
The Minimalist Guide to Complain your consumer rights, ATOL and ABTA
Not got the holiday you booked? What to do good example of misrepresentation and not supplying what you paid for, getting nearly a full refund even when not an ABTA member!
How to Get an Extra 3 Hours on Your Holiday! story about transfers
Flight delays and your rights
What to do when your flight is delayed – the full guide all you need for complaining, your rights, what to do and how to do it.
Landing in court with Ryanair (what you need to know about airlines and ADR too!) Summer of 2018 and strikes what was/is happening and what you can do if Ryanair doesn’t pay up with warnings about the ADR process.
What to do when your flight is delayed information regarding flight delays
BA powercut debacle: Airline keeps passengers in the dark about their rights 2017 B/H over 70k passengers affected, article on the mis informationa nd lack of information provided and what you should do.
Airline claim compensation letter template for use with any airline plus all the amounts to which you are entitled depending on length of delay and length of flight
ECJ ruling on flight delays: Consumer champion warns against third-party claim firms – do it yourself to get 100%
Other flight issues
BA flies in the face of consumer law and decency what to do if you bought your tickets before free food change and fly after the date comes into force!
Plane greedy – Are airlines holding families to ransom? – details on the main airlines and their charges including Ryanair which has mandatory charge, looking at inaction of regulatory body
How to Win When EasyJet’s Customer Service Fails helping someone get refund when had to return early
Flying in the face of poor customer service other things can go wrong with a flight, not getting what you paid for, poor customer service etc. Here’s a story and what you can do to get redress.
Monarch – Everything you need to know details about situation with airline going into administration
How to complain about other forms of travel
How to complain about train journeys (or the lack of them!) all you need to know to complain about cancellations and delays with train travel
Rail your rights with cancellations and delays when rail companies say weather related
All you need to know about complaining about car hire – how to prevent problems and what to do if you get them
Other legal rights related to holiday and flight problems
How to ensure banks don’t break the Misrepresentation Act – regarding travel money and commission when taking money back
All you need to know about roaming charges your rights and what you can complain about
How not to pay a charge made after transaction (and why!) not – template letter and further information for if you have been charged a fee after booking
The Consumer Rights Act 2015 for services relating to any purchase or service
Further help for complaining effectively
ceoemail.com for contact details for CEOS
From October 1st 2016 airlines are covered by The Consumer Rights Act 2015
For more advice, tips, information and template letters covering holidays and more: GET THE BOOK! How To Complain: The ESSENTIAL Consumer Guide to Getting REFUNDS, Redress and RESULTS!