All the laws and regulations you need to make a complaint about almost anything

Complain easily using consumer laws!

There are various laws which protect you against shoddy goods and services. All sorts! Here are the main ones.

Goods and Services

Consumer Rights Act 2015 – the most comprehensive useful law to cover you for most issues with products and services

Consumer Rights Act 2015 digital content the extra cover

The Consumer Rights Directive 2013 – these laws cover you for purchases in the EU

General

How to use the Misrepresentation Act 1967 all areas of the Act

A Guide to The Consumer Protection from Unfair Trading Regulations 2008 (amended 2014) covers your rights regarding unfair contracts and mis-selling

Holidays

The Minimalist Guide to Complain your consumer rights, ATOL and ABTA and for packages booked before o1 July 2018.

All you need to know about the Package Travel and Linked Travel Arrangements 2018 all your rights for holidays booked after 01 July 2018.

4 pics, laptop, headphones, coffee maker flowers

Utilities

Utilities are covered by the Consumer Rights Act 2015, however there are other rules and regulations specific to each sector

All you need to know to make a complaint about energy various posts with links to various posts that cover the energy regulations (OFGEM rules)

All you need to know about complaining to telecom providers various posts with links to various posts that cover the telecoms sector regulations (OFCOM rules)

Everything you need to know about your water supply your rights when something goes wrong

Further help for effective complaining

Why you should write not ‘phone to complain effectively the importance of writing not phoning when complaining

Top 20 Tips for Complaining Effectively

For more help on complaining effectively see Top 20 Tips How to Complain!

 

How to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results!

 

For masses of information, tips, guidance, laws and regulations and templates GET THE BOOK! How To Complain: The ESSENTIAL Consumer Guide to Getting REFUNDS, Redress and RESULTS!

 

 

All you need to know about car purchasing, financing and garages

How to buy and/or complain about a new or secondhand car and/or a garage

Purchasing a car, second to your own home is probably the biggest purchase many of us will ever make. Most purchases go smoothly although it may not seem like it! Regardless of whether you buy a new or second hand car, at some point it will probably end up in a garage to for service and/or repair.

So I’ve brought together lots of different posts all in one place!

steering wheel and dashboard

Stories of buying cars and complaining

Smart Car Not Smart Enough for this Cow! Gaining redress for faulty new car) This is the story of how my Mum’s new car developed faults for which SmartCar (Mercedez) didn’t want to provide redress. I won.

How to complain about a second hand car story of how I helped Elaine get a full refund for her second hand car

How to protect yourself when purchasing a car and how to complain

Car buyers alert: how not to get fobbed off what you need to know to ensure you are in a good position when buying a new or secondhand car

Everything you need to know about financing your car purchase the different ways of financing your car and what to do if it goes wrong

A guide to credit and debit cards and the Consumer Credit Act 1974 how and when you can complain to your credit card company or bank

What you need to know when using a garage

How not to get fobbed off by a garage (and what to do if you have been!) how to protect yourself when choosing and using a garage

How to save money on car insurance

How to save money on your car insurance lots of tips and ideas on saving money on your car insurance

Do Morethan just comparison websites for insurance quotes! word of warning about only using one site for comparing quotes

Why motor legal protection is a rip off and the free alternative what it says on the tin!

4 cars in grid square with title caption

More help and advice on effective complaining

Why you should write not ‘phone to complain effectively the importance of writing not phoning when complaining

For more help on complaining effectively see Top 20 Tips How to Complain!

How to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results!

 

For masses of information, tips, guidance, laws and regulations and templates GET THE BOOK! How To Complain: The ESSENTIAL Consumer Guide to Getting REFUNDS, Redress and RESULTS!