Categories
Complaining about faulty goods Deliveries Financial issues Food from shops, hotels, restaurants & deliveries Holidays and transport Online shopping Supermarkets

All the laws and regulations you need to make a complaint about almost anything

Complain easily using consumer laws!

There are various laws which protect you against shoddy goods and services. All sorts! Here are the main ones.

Goods and Services

Consumer Rights Act 2015 – the most comprehensive useful law to cover you for most issues with products and services

Consumer Rights Act 2015 digital content the extra cover

The Consumer Rights Directive 2013  – these laws cover you for purchases in the EU

General

How to use the Misrepresentation Act 1967 all areas of the Act

A Guide to The Consumer Protection from Unfair Trading Regulations 2008 (amended 2014) covers your rights regarding unfair contracts and mis-selling

Holidays

The Minimalist Guide to Complain your consumer rights, ATOL and ABTA and for packages booked before o1 July 2018.

All you need to know about the Package Travel and Linked Travel Arrangements 2018 all your rights for holidays booked after 01 July 2018.

4 pics, laptop, headphones, coffee maker flowers

Utilities

Utilities are covered by the Consumer Rights Act 2015, however there are other rules and regulations specific to each sector

All you need to know to make a complaint about energy various posts with links to various posts that cover the energy regulations (OFGEM rules)

All you need to know about complaining to telecom providers various posts with links to various posts that cover the telecoms sector regulations (OFCOM rules)

Everything you need to know about your water supply your rights when something goes wrong

Further help for effective complaining

Why you should write not ‘phone to complain effectively the importance of writing not phoning when complaining

5 top tips for complaining effectively

Top 20 tips for complaining

 

 

For more help on complaining effectively see Top 20 Tips How to Complain!

 

 

 

Cover of How to Complain updated 2019 large cow logo

 

For masses of information, tips, guidance, laws and regulations and templates GET THE BOOK! How To Complain: The ESSENTIAL Consumer Guide to Getting REFUNDS, Redress and RESULTS!

 

 

101 Habits if an Effective complainer book cover with logo

 

101 Habits of an Effective Complainer to take you from never complaining and being fobbed off to complaining effectively!

Categories
Food from shops, hotels, restaurants & deliveries

How to complain about food in restaurants, deliveries, take aways, and hotels! (and from stores!)

How to complain about food anywhere!

When you eat out, it can be really difficult to complain. But if the food or service isn’t up to scratch you can and really should. The following posts will help you with asserting your legal rights.

How to complain about fast food

Tasty solutions for food delivery troubles all you need to know about complaining about your delivery of fast food, wrong orders, cold or late.

Template for fast food delivery refunds a ready made letter/email to complain to your fast food supplier.

How to complain in restaurants

The ultimate guide to complaining when eating out all your rights when eating out.

How to get the cream (without being a clot!) a story about complaining in a cafe

 

How to complain in restaurants discussed on Jeremy Vine on Radio 2

How to complain in hotels

What to do when ripped off by a hotel all areas of complaining about a hotel

Where there’s blame there’s a claim (even when there isn’t?) complaining about food abroad and a warning about not doing it honestly

Rip Off Britain 10/05/2017 How to complain about hotels

How to complain about food bought from supermarkets

Don’t gobble rancid Tesco turkey. Know your rights December 2017 saw Tesco selling rancid turkeys. This article gives your rights when you have bought food for a special occasion.

All you need to know about product recalls Details about what happens with product recalls

Insect Found in Tesco Rice Named Philip After CEO story of complaining and gaining redress when I found a live insect in rice bought from Tesco

burnt pizza How to complain about food anywhere

 

 

book Logo cartoon cow at a laptop of book cover. How to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results!

 

For lots of help, advice, tips and consumer laws regarding this sector and many others GET THE BOOK! How To Complain: The ESSENTIAL Consumer Guide to Getting REFUNDS, Redress and RESULTS!