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Helen Dewdney talks to James Jones from Experian

James Jones leaning against wall arms foldedJames Jones is Experian’s Head of Consumer Affairs and leads the company’s public education programme, advising people on, for example, credit reports, credit ratings and identity fraud. James is frequently on TV and radio, and regularly answers people’s questions through both traditional media and online via the Experian website, Facebook and Twitter.

He began his career at Experian in 1992 after graduating from Cambridge. He loves travel, sport and real ale, and regularly combines all three by following Nottingham Forest and Nottinghamshire County Cricket Club.

James Jones interview

This discussion was really interesting. We covered myth busting about consumer credit scores, how to use credit scores to save money, how to challenge credit refusal and much more!

More about credit scores

Guest posts on The Complaining Cow blog by John James:

All you need to know about credit score rating

All you need to know when you have been refused credit

 

East London Radio The Complaining Cow Consumer Show

Do you have a consumer issue that you would like help with to get sorted? Or do you have any ideas of subjects you would like me to cover? Then please let me know. Email me on: helen@eastlondonradio.org.uk

Complaining Cow BooksListeners to the show can get 15% off How to Complain: The Essential Consumer Guide to Getting Refunds, Redress & Results! and 101 Habits of an Effective Complainer. Use the code ELRCOW.

Listen to other interviews on The Complaining Cow Consumer Show.

By Helen Dewdney, The Complaining Cow

Consultant | Author | Speaker | Blogger | Presenter | Journalist
Helping to make, prevent and deal with complaints

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