The Retail Ombudsman is no more

Former “Ombudsman” loses the right to use respected title Reblogged from The Retail Ombudsman loses title The Retail Ombudsman (TRO) is no more. The private company, set up in 2015 to provide dispute resolution for consumers, has lost the right to use the respected title of “Ombudsman”. The Retail Ombudsman resigns from the Ombudsman … Continue reading “The Retail Ombudsman is no more”

Supermarkets: The good, the bad and the ugly

Supermarkets, love them or hate them, most of us use them. Most of us have opinions about them all too. I surveyed the public and found these top five hates of supermarkets: Queueing Rude staff particularly those talking to colleagues when they should be paying attention to the customer Companies not accepting responsibility — ‘we … Continue reading “Supermarkets: The good, the bad and the ugly”