101 Habits of an Effective Complainer
The perfect companion to How to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results!
Sometimes complaining can be hard. You may need some confidence, it can take time or you just don’t know where to start. Although written in a light-hearted style this book packs a punch and will help get you in the perfect frame of mind for complaining effectively.
101 Habits of an Effective Complainer” has been designed to improve the way you look at and make complaints. Each page gives you a complaining habit to consider and an example of how and why it empowers you to become more effective in getting the results you want.
The foreword from the financial journalist, Paul Lewis, shows how anyone can benefit from this book! Read it cover to cover or dip into it when you need to find some inspiration from its clear examples and entertaining images.
How to purchase 101 Habits of an Effective Complainer
You can buy copies from Amazon *
Retails at £12.99. Website price £10.50
Please let me know what personalised message you would like written in the book or it will just have the signature. £10.50. If the stupid PayPal form thing doesn’t give you an option to put a message you would like, don’t be beaten! You should receive confirmation of your order please reply to that address firstname.lastname@example.org with the message you would like!
Books are dispatched within 5 days.
“If complaining is an art form, Helen Dewdney is Rembrandt. This book is easy to follow, beautifully written and – above all – teaches us that complaining effectively doesn’t require rudeness or angry sharp elbows. Dewdney’s book is a brilliant reminder that being a successful complainer (or getting what you were entitled to in the first place) is simple to achieve and can even be fun. Her superb how-to guide isn’t for ‘complainers,’ it’s for anybody who has ever been a consumer and been let down – it’s for all of us.” Robert Rinder TV Judge, Barrister, presenter, columnist
“Helen Dewdney is a one woman consumer revolution. Accurate, clear, straightforward. This new how-to book should have firms that give poor service quaking in their boots. Rights are one thing, asserting them is quite another. Like Helen’s first book this sequel does, of course, do exactly what it says on the tin. It helps with that next step – this is my right, I know it is my right, now pay up. If How to Complain is the essential companion to your shopping then 101 Habits should be by your laptop whenever you think you have been treated badly by a retailer or a business you have dealt with. Breathe deeply.” Flex your fingers. And get complaining! Paul Lewis Financial journalist
“Helen’s book gets it spot on, and steers you away from all the complaining cul-de-sacs and coups de foudre. Before you pick up the phone or log in to Twitter – read it. A great result is probably closer than you think.” Matt Alwright Television presenter and journalist
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