The comprehensive guide to complaining effectively
How to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results!
How to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results! is THE book you need to complain effectively! Using real-life examples, anecdotes, tips, consumer advice and handy template letters, you are helped to overcome the hurdles of the consumer complaints process. The book provides essential advice on consumer law, how to complain effectively, how and where to take things further when you don’t get a satisfactory response including useful contacts.
The result of over 30 years of experience. See below for Paul Lewis financial journalist and others’ reviews. See Amazon’s reviews:
How to purchase how to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results!
Purchase the paperback from Amazon including on Kindle* (other e versions from usual suspects) How to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results!
If you like to support independent bookshops you can also buy from the North Chingford Bookshop
Signed copies of How to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results!
Retails at £15.00.
Website price £11.50
Please let me know what personalised message you would like written in the book or it will just have the signature. £11.50 If the stupid thing doesn’t give you an option to put a message you would like, don’t be beaten! Email me email@example.com saying you have just bought the book and the message you would like!
Books are dispatched within 5 days
Got a first, second or third edition 2017 of How to Complain?!
I’m not about getting as many sales as I can and wanting people who have just bought the book to buy another one. I’m about ensuring as many people as possible know their legal rights and don’t get fobbed off. So with that in mind, if you have the first or second edition please download the following which you should print up and keep with your book. After October 1st 2015 refer to the guide which will give you the changes you need for templates etc.
On the following companions all the changes and additions are listed to bring your book up to date without having to purchase a new copy! However if you have a first or second edition you really should consider a new book now as all your companions are probably nearing the size of a book! It is over five years since the first book was released so a lot has changed!
Download free update 1 if you have a 1st or 2nd edition
Download free update 2 for 3rd edition
companion final 3 2019 for 3rd edition first revision
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