Sometimes you just want to sort the matter quickly. The templates below give the information you need to know and just the right wording to get you your refunds/redress. You just need to fill in your own individual details.
Please see below for a number of templates and links to more templates.
Banks/building societies templates
Request credit card refund for item or service under Section 75 (£10)
Bank or building society refusing to refund direct debit error (£5)
Unauthorised transactions on debit or credit card (£10)
Unfair bank charges financial hardship (£5)
Insurance templates
Rejecting household insurance company’s denial of responsibility regarding damage (£10)
Rejecting an insurance offer for household item(s) (£15)
Rejecting an insurance offer regarding damage to your vehicle (£10)
Deadlock
Deadlock letter request (to take the matter to the Financial Ombudsman) (£5)
Other templates
Templates for complaining about vehicles and garages
Holiday, flight and event complaint templates
Restaurants, pubs, cafes and fast food delivery complaint templates
Templates for complaining about utilities
Goods, services & delivery complaint templates
Property and home improvements complaint templates
Further help
Top 20 tips for complaining effectively
