The Complaining Cow

Consumer champion regularly seen and heard in the media, providing expert advice and opinion on topical consumer issues, customer service and rights, journalist, best-selling author, consultant and speaker empowering consumers and helping businesses
For Consumers

For Consumers

Consumer rights, how to complain effectively, topical consumer stories and investigations

For Businesses

Articles and services for businesses of all sizes

Publications

Publications

Books, reports & merchandise

The Complaining Cow