How to buy and/or complain about a new or secondhand car and/or a garage
Purchasing a car, second to your own home is probably the biggest purchase many of us will ever make. Most purchases go smoothly although it may not seem like it! Regardless of whether you buy a new or second hand car, at some point it will probably end up in a garage to for service and/or repair.
So I’ve brought together lots of different posts all in one place!
Stories of buying cars and complaining
Smart Car Not Smart Enough for this Cow! Gaining redress for faulty new car) This is the story of how my Mum’s new car developed faults for which SmartCar (Mercedez) didn’t want to provide redress. I won.
How to complain about a second hand car story of how I helped Elaine get a full refund for her second hand car
How to protect yourself when purchasing a car and how to complain
Car buyers alert: how not to get fobbed off what you need to know to ensure you are in a good position when buying a new or secondhand car
Everything you need to know about financing your car purchase the different ways of financing your car and what to do if it goes wrong
A guide to credit and debit cards and the Consumer Credit Act 1974 how and when you can complain to your credit card company or bank
The Motor Ombudsman check out if the garage is a member to give you some protection.
What you need to know when using a garage
How not to get fobbed off by a garage (and what to do if you have been!) how to protect yourself when choosing and using a garage
How to save money on car insurance
How to save money on your car insurance lots of tips and ideas on saving money on your car insurance
Do Morethan just comparison websites for insurance quotes! word of warning about only using one site for comparing quotes
Why motor legal protection is a rip off and the free alternative what it says on the tin!
More help and advice on effective complaining
Why you should write not ‘phone to complain effectively the importance of writing not phoning when complaining
For more help on complaining effectively see Top 20 Tips How to Complain!
For masses of information, tips, guidance, laws and regulations and templates GET THE BOOK! How To Complain: The ESSENTIAL Consumer Guide to Getting REFUNDS, Redress and RESULTS!
Want to get better at complaining? See 101 Habits of an Effective Complainer
Templates to download to gain redress
Save yourself time and effort finding the laws and wording a letter of complaint and download a template, fill in your details and get that redress
Templates for complaining about vehicles and garages variety of templates to purchase to get the redress to which you are entitled. They also give further advice on what to do if you don’t get a satisfactory response!