How to get a CEO’s email address to complain
I do not supply CEO email addresses. Please do not contact me asking for a CEO email address. But I know a man who can!
See below for how to easily get addresses without having to search Companies House and all the other long drawn out ways you may have tried!
First make sure you have followed the 20 Top Tips for Effective Complaining and written to customer services. But what do you do if you don’t get a reply or you aren’t happy with the one you got? You contact the CEO. The CEO may not reply to you personally (although some of the good ones will – I’ve had many do so) but it will at the very least get passed down to a different team to customer services. Unless the complaint is very serious always go to customer services first because if you don’t, the CEO will just pass it down to them and then if you aren’t satisfied you have nowhere to go. If however you have gone to customer services and they were poor you have more reason to be unhappy and complain about and therefore reason to go to the CEO…
The CEO is likely to pass to an escalation team who will have more power to resolve your complaint than customer services.
If you are wanting to write to a CEO regarding the effects of coronavirus on your rights please see Coronavirus COVID-19 rights, refunds, reschedules
CEOemail.com for CEO contact details
Go to www.ceoemail.com and there you will find the CEO of every company you could ever need. If it is missing, just email the editor on the site and ask. He will deliver!
One of the most useful sites on the Internet today!
Get the BOOK! How to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results! will help too! Packed with useful information, tips, guidance and templates to help you complain effectively about nearly anything for most sectors. Go on, throw the book at the CEO!