Complaint Letter Templates

Individual templates to get your complaint resolved quickly or a book with lots of them!

Need help writing a complaint letter that gets a response?

These downloadable complaint letter templates have been written by consumer expert Helen Dewdney, The Complaining Cow. They are designed to help you complain effectively, quote the correct consumer rights where relevant, and maximise your chances of receiving a refund, compensation or other redress.

These templates are more than generic ones and are tailored to various complaint situations and include guidance on what to do if the business rejects your complaint or fails to respond.

Whether you are complaining about a faulty product, poor customer service, a holiday problem, a garage dispute, a utility issue or a financial complaint, there is a template to help you take the next step with confidence.

Want more than one template to complain?

How to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results! offers exceptional value and includes detailed advice on how to escalate complaints successfully.

Buy one template for an immediate complaint or invest in the complete guide and have a template ready whenever a problem arises.

If you regularly need help resolving complaints, aren’t in a rush to get an email out today, or want access to more than 60 complaint letter templates covering a wide range of consumer issues, check out How to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results! which is also packed full of information, advice and tips on your consumer rights and how to assert them.

Buy Individual Template	Buy the Book
1 complaint type	60+ templates
£5–£15 each	£15
Single issue only	Covers multiple issues
Download today	Dispatch within 3 days

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Empowering people with gusto

“The critical thing is empowering people and part of empowerment is making people understand their legal rights more and it’s theirs, being able to identify the persona in authority to make a decision and having the elbow when somebody says “no” to say “well I’m sorry..” and those are the three things and I think you do that with gusto and are an example in that regard.”

“How to Complain

Helen Dewdney’s How to Complain is a masterclass in asserting your rights with wit, precision and just the right amount of righteous fury. It’s the book every consumer didn’t know they desperately needed – until now.”

“101 Habit of an Effective Complainer

If complaining is an art form, Helen Dewdney is Rembrandt. This book is easy to follow, beautifully written and – above all – teaches us that complaining effectively doesn’t require rudeness or angry sharp elbows. Dewdney’s book is a brilliant reminder that being a successful complainer (or getting what you were entitled to in the first place) is simple to achieve and can even be fun. Her superb how-to guide isn’t for ‘complainers,’ it’s for anybody who has ever been a consumer and been let down – it’s for all of us.”

“How to Get Free PR and be Paid for it

Helen Dewdney writes with fearless clarity and she’s done it again… She’s one of my few and regular go-tos, especially for how to approach consumer issues or in the event of an urgent sense check. This book is packed full of great and creative ideas for building up excellent PR, establishing yourself as the expert and keeping the momentum going. She is – hands down – a mega star in the world of consumer affairs and in this latest book, on PR, she shares how you can do it for yourself.”

Rob Rinder

Journalist, TV Judge barrister, presenter