Templates for complaining about vehicles and garages

template in envelope icon

Sometimes you just want to sort the matter quickly. The templates below give the information you need to know and just the right wording to get you your refunds/redress. You just need to fill in your own individual details.

Where applicable they also give you further information on what to do if they don’t.

Please see below for a number of templates and links to more templates.

Cars sold from members of The Motor Ombudsman (TMO)

Check the link above to see if you bought your car from a The Motor Ombudsman member. If it is a member it means you will be able to take you case through their dispute resolution scheme if the template fails. Details of this and other options are in the templates.

Rejecting a new car less than 30 day from purchase that is a member of The Motor Ombudsman (£15)

Rejecting a car from a TMO member which has been clocked (£15)

Rejecting a second-hand car from a TMO member dealer sold as in good running order (£15)

Request a Repair to a New Car from a TMO member more than 30 Days Old

Cars sold from non The Motor Ombudsman members (TMO)

Check the link above to see if you bought your car from a The Motor Ombudsman member. If it is not you still have options if the template fails to gain you redress which are provided in the download.

Rejecting a new car less than 30 days from purchase not a member of TMO (£15)

Rejecting a clocked car from a non TMO member (£15)

Requesting a repair to a new car from a non TMO member more than 30 days old (£15)

Rejecting a second-hand car from a non TMO dealer sold as in good running order (£15)

Car service and insurance

Overcharged for a car service from a The Motor Ombudsman member (£10)

Overcharged for a car service from a non The Motor Ombudsman member (£10)

Car service complaint to non TMO member (£15)

Car service complaint to TMO member (£15)

Non TMO member garage damaging a vehicle whilst in possession of it (£15)

TMO member garage damaging a vehicle whilst in possession of it (£15)

Rejecting an insurance offer regarding damage to your vehicle (£10)

Other templates

Templates for complaining about financial institutions

Holiday, flight and event complaint templates

Restaurants, pubs, cafes and fast food delivery complaint templates

Templates for complaining about utilities

Goods, services & delivery complaint templates

Property and home improvements complaint templates

Further help

See All you need to know about car purchasing, financing and garages

5 top tips for complaining effectively

Top 20 tips for complaining effectively

Complaining Cow BooksHow to Complain: The Essential Consumer Guide to Getting REFUNDS, REDRESS and RESULTS! and 101 Habits of an Effective Complainer

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