Moodia Coverage

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Media Coverage Date
ITV Anglia Hotel lets 20/04/2018
BBC Radio Scotland Broadband 02/04/2018
BBC Radio Stoke & Somerset Complaining 21/03/2018
Talk Radio M & S Mother’s Day flowers fail 20/03/2018
BBC Radio Kent Weather related poor service rights 06/03/2018
Talk Radio M & S pants 04/03/2018
LBC Energy problems 03/03/2018
The Sun KFC 25/02/2018
BBC Radio 4 Ombudsmen 10/02/2018
Talk Radio Complaining effectively 05/02/2018
LBC CAA investigation 03/02/2018
Talk Radio Scams 28/01/2018
Financial Times Podcast 18/01/2018
The Sun Sun Savers 17/01/2018
Express Credit Card Charge Ban 04/01/2018
Financial Times Money saving travel tips to lift the gloom of ‘Blue Monday’ 12/01/2018
BBC Radio Scotland Social media 04/01/2018
ITV regions Returns rights 03/01/2018
Daily Mirror Dieters overcharged 02/01/2018
Good Housekeeping Unwanted Xmas presents 02/01/2018
Sunday Times Now, do you still have the receipt 30/12/2017
Andrew Castle LBC Returns 28/12/2017
Sunday Mail Stop grumbling… start complaining! 30/12/2017
BBC Radio 5 Live Tesco Turkeys 27/12/2017
Eddie Nestor BBC Radio London Returns 27/12/2017
Paul Ross Talk Radio Sales 26/12/2017
BBC News Returns rights 22/12/2017
South Wales Angus Know your rights on unwanted Christmas gifts 21/12/2017
The Sun Savvy Savers 14/12/2017
BBC Radio 5 Live Peter Kay cancellation rights 13/12/2017
The Express Staying safe: decrease risk of burglary & credit card fraud 13/12/2017
The Express Planning ahead can reduce the cost of Christmas 10/12/2017
BBC Radio Scotland Bank Holidays 30/11/2017
BBC Radio Newcastle Supermarket layout 29/11/2017
Daily Express Direct Debits can be a financial strain 29/11/2017
BBC Radio Kent Black Friday 23/11/2017
ITV Regions Black Friday 22/11/2017
The Express Black Friday 22/11/2017
The Sun Black Friday Deals 16/11/2017
Yahoo UK Finance Black Friday Deals 14/11/2017
BBC Radio Norfolk Complaining effectively 13/11/2017
The One Show Terms & Conditions 10/11/2017
Talk Radio Complaining abroad 10/11/2017
The Sun Fatter Christmas 05/11/2017
Daily Mail The £2,800 iPhone 04/11/2017
Yahoo UK Finance Free tea and £100 cashback on iPhone X: this week’s deals and discounts 01/11/2017
BBC Radio WM Brighthouse 24/10/2017
Sunday Mail How to REALLY beat the cold callers 22/10/2017
Talk Radio Champagne service 21/10/2017
The Guardian From passion to profit 01/10/2017
BBC Radio 4 You and Yours Argos caught playing around with toy prices 30/09/2017
The Daily Mail Parents accuse Argos of hiking price of ‘bargain’ toys 28/09/2017
The Mirror Argos What’s going on with the Argos 3 for 2 toy sale? 28/09/2017
Moneybox Live Ryanair 23/09/2017
Financial Times Ryanair 22/09/2017
BBC GNS Ryanair 21/09/2017
BBC Scotland Ryanair & boycotting 21/07/2017
BBC Radio 5 Your Call Ryanair 19/09/2017
BBC Radio Kent Ryanair 19/09/2017
BBC Radio 5 Live            & BBC H & W PPI 29/07/2017
BBC Scotland Consumer rights when event cancelled 06/07/2017
Victoria Derbyshire Fake holiday food poisoning scam 21/06/2017
The Sun Massive Gaffe Are you a giffgaff customer? 14/06/2017
BBC Breakfast BA flight delays 08/06/2017
MoneyBox Live Flight compensation – where do the stranded stand? 03/06/2017
Financial Times BA flies into customer relations disaster 02/06/2017
New Zealand Herald British Airways IT engineer blamed for outage 02/06/2017
ITIJ BA clashes with insurers over compensation 02/06/2017
BBC News Online BA delays: Insurers clash with airline over expenses 02/06/2017
Financial Times British Airways in travel insurance row over IT outage 01/06/2017
Financial Times Podcast MoneyShow 01/06/2017
BBC Radio Surrey & LBC BA 30/06/2017
BBC Radio5 Live BA flight rights 29/05/2017
BBC Radio Wales ‘Phone in 18/05/2017
Talk Radio Julia Hartley-Brewer Ofcom fine 11/05/2017
BBC Radio Stoke Complaining 11/05/2017
BBC1 Rip Off Britain Complaining about hotels 10/05/2017
Channel 5 News Social media Challenging parking tickets 05/04/2017
The Sun Huladupes 26/03/2017
BBC Georgy Tonight Airline delays 14/03/2017
BBC Radio Surrey Heathrow ambassadors 28/02/2017
Daily Mail, The Sun Heathrow ambassadors 27/02/2017
BBC Radio Wales ‘phone in, complaining advice 21/02/2017
Channel 5 Social media Complaining 15/02/2017
Channel 5 News Complaining 15/02/2017
BBC Radio H & W Complaining 15/02/2017
ITV News Complaining 15/02/2017
BBC Radio Scotland Customer service/complaining 15/02/2017
BBC Breakfast British and complaining 15/02/2017
BHBN Radio EE fine 08/02/2017
BBC Radio Kent Rail delays 01/02/2017
BBC Radio 4 You & Yours Rail delays 27/01/2017
BBC News online ‘Young consumers ‘expect better service’ 23/01/2017
BBC Radio Tees and BBC Radio WM ‘Customer complaints figures 20/01/2017
Radio Stoke ‘phone in consumer rights 12/01/2017
Radio Tees Reviews 12/01/2017
The Sun The January Saves 12/01/2017
BBC1 The One Show Gift cards 10/01/2017
BBC Radio Essex Gift cards 03/01/2017
BBC Radio London Gift cards 01/01/2017
Victoria Derbyshire Black Friday 26/11/2016
Talk Radio Julia Hartley-Brewer Black Friday 25/11/2016
GNS (2 hrs various BBC radio stations) Vodafone fine 26/10/2016
The Observer Got a customer complaint? Take it up with the CEO 18/09/2016
Tesco The Complaining Cow interviews Tesco bosses 15/09/2016
Cabinet Maker magazine In Dispute 07/09/2016
BBC Radio 2 Jeremy Vine When customer serving staff argue between themselves 26/08/2016
BBC Hereford and Worcs Holidays 17/08/2016
BBC Business online Why you can’t keep online order freebies 14/08/2016
BBC Radio WM Receipts 29/07/2016
LBC Complaining about holidays 20/07/2016
BBC Radio WM Complaining 19/07/2016
Radio Stoke Social media and complaining 06/07/2016
BBC Breakfast Social media and complaining 06/07/2016
BBC Radio 4 Moneybox Vodafone billing issues 08/06/2016
BBC Radio 5 Live Consumer hour Consumer issues 02/06/2016
BBC Radio 5 Live Wake up to Money Financial Ombudsman figures 26/05/2016
BBC Radio Berkshire Secondary ticket selling 25/05/2016
BBC Radio Surrey Roaming Charges 24/05/2016
BBC Radio 5 Live Daily Roaming Charges 23/05/2016
LBC Airline charges 16/05/2016
BBC Radio Tees Tipping 03/05/2016
BBC Radio 5 Live Daily Complaining about holidays 02/05/2016
BBC Radio 5 Wake up to Money High Street 29/04/2016
Radio Leeds Clubcard loyalty schemes 26/04/2016
The Telegraph Tesco customers “gutted” as supermarket scraps popular double Clubcard points scheme 26/04/2016
Yours magazine How to Complain 26/04/2016
LBC Nick Ferrari Misleading prices 19/04/2016
BBC Radio 5 Live, BBC Radio WM, BBC Radio Tees Panasonic tv story 13/04/2016
Mail Online Panasonic refuses to fix couple’s broken £800 42-inch flat-screen TV 13/04/2016
The Express Expert reveals what you NEED to know when making a holiday complaint 12/04/2016
The Mirror Tesco tells angry Sainsbury’s customers: ‘We’ll take your Brand Match vouchers’ 11/04/2016
Fabulous, The Sun Money Saving article 09/04/2016
Prima Your Money Excuses Busted May edition out in April
BBC Radio GNS (various BBC local stations over 2hr drivetime slots) Tumble dryers 18/03/2016
BBC Twitter Top Tips 15/03/2016
BBC Breakfast Product recalls 15/03/2016
Radio 4 You & Yours Terms & Conditions 09/03/2016
LBC Nick Ferrari Sunday trading laws 08/03/2016
Radio BBC Essex Effective complaining to councils 03/03/2016
Radio Downtown Northern Ireland Effective complaining 24/02/2016
BHBN Radio Supermarkets and customer service 24/02/2016
BBC Radio Oxford Advice on tumble dryers story 22/02/2016
Radio 2 Jeremy Vine ‘phone in 19/02/2016
BBC Radio Ulster Britain as moaners not effective complainers 17/02/2016
BBC Radio Tees Tips for complaining effectively 16/02/2016
BBC Radio Norfolk Do British complain effectively? 16/02/2016
The Daily Express Revealed: Britain is a nation of moaners 16/02/2016
BBC Radio 5 Live Daily Consumer slot complaining effectively 15/02/2016
BBC Radio Wales Eleri Sion British complaining 15/02/2016
BBC Radio Glos Anna King Your rights when a firm goes bust 02/02/2016
BBC Radio 5 Live Drive Show Discussing swearing in tweets when complaining 07/01/2016
BBC Radio London Jo Good show – phone in consumer issues 05/01/2016
Derby Telegraph Christmas gift complaints? Find out what your rights are 30/12/2015
The Telegraph Returns and refunds: the most generous policies 13/12/2015
BBC Radio Tees Meals not matching description 23/11/2015
Radio 2 Jeremy Vine Complaining in restaurants 20/11/2015
Radio 4 You & Yours How to complain 16/11/2015
Citizen’s Advice Bureau Keep calm and carry on complaining video series 06/11/2015
BHBN Radio New consumer rights 04/11/2015
Rip Off Britain Ways of complaining 22/10/2015
Yours magazine Know your new buying rights 13/10/2015
Yours magazine online 5-minute guide to your new consumer rights 05/10/2015
Mark Forrest BBC Radio Show Consumer Rights Act 2015 01/10/2015
Radio 2 Drivetime Consumer Rights Act 2015 01/10/2015
Daily Mail Online 30 days to get your money back and protection on digital downloads: 01/10/2015
BBC Radio GNS (various BBC local stations over 2hr breakfast show slots) Consumer Rights Act 2015 01/10/2015
Radio 5 Live Consumer Rights Act 2015 01/10/2015
Evening Standard Consumers rights strengthened and digital downloads protected for first time by new law 30/09/2015
Raconteur The digital future of packaging 30/09/2015
Independent New law giving consumers 30 days to return faulty items coming into effect 29/09/2015
Daily Mail Shopper power 30 day refunds now guaranteed 29/09/2015
Woman’s Own A Quick Guide to The New Rules About Complaining! 28/09/2015
Moneybox Live R4 CRA & ADR 26/09/2015
Radio Times Satisfaction or your money back 26/09/2015
The I paper Store tricks that send us off our trolleys 19/09/2015, Yahoo, MSN & over 60 regional/local papers Supermarkets’ ‘most annoying’ habits revealed 19/09/2015
Radio 5Live Breakfast Supermarket tactics to make you buy more 19/09/2015
Yours magazine Online 5-minute guide to making a complaint about your holiday 02/09/2015
LBC Tom Swarbrick Customer service 26/08/2015
Guardian Internet flowers – the perils of a thoughtful gift 18/08/2015
Yours magazine Complaining when something goes wrong on holiday 18/08/2015
The Observer Flower deliveries your rights 16/08/2015
LBC Breakfast Show Airport retailers – VAT story 12/08/2015
BBC Radio London Jo Good Show interview 11/08/2015
Radio 4 You & Yours Ombudsman Omnishambles 07/08/2015
BBC1 Breakfast Flight delays 05/08/2015
Yours magazine Delayed flights top 5 tips 04/08/2015
Yours magazine Online Article on complaining about when airlines delay/lose luggage 10/06/2015
Yours magazine Online Article on complaining about wedding services 09/06/2015
BBC Radio Leicester, Sheffield, Kent, Cov & Warcs, Scotland, Merseyside Audi story 07/05/2015
BBC Radio 3 Counties Audi story 06/05/2015
Radio 5 Live Wake up to Money Morrisons bringing back 10 items or less/self checkouts discussion 30/04/2015
BBC1 Breakfast Morrisons figures/supermarkets 12/03/2015
Radio 5 Breakfast Morrisons figures/supermarkets 12/03/2015
Chingford Times Article about HD/book 20/02/2015
The Daily Express Article about HD/book and tips 06/02/2015
Mark Forrest BBC Radio Show Complaining 04/02/2015
Yours magazine online Your shopping rights in the sales 03/02/2015
Take a Break Tips on swapping stress for results from complaining 22/01/2015
Glamour magazine Contributing to article on customer helplines 01/01/2015
Yours magazine online 5 top tips complaining in sales 23/12/2014
Yours magazine online How to complain in restaurants 22/12/2014
Yours magazine 5 top tips complaining in restaurants 09/12/2014
What’s Good to Do Article 10/2014
Evening Standard Provided 10 top tips for article 21/10/2014
Yours magazine online Your shopping rights 16/10/2014
Cambridge News ‘phone calls 24/09/2014
Rip Off Britain Complaining, social media 17/08/2014
ITV News Deliveries 08/08/2014
What’s Good to Do Article 06/2014
The Times Deliveries rights 25/05/2014
Radio WM Complaints (Npower) 13/05/2014
BBC News online Small claims court fee increase in England and Wales 24/04/2014
BBC1 Breakfast Covering court fees rise 22/04/2014
The Observer Covering court fees rise 20/04/2014
All Hallows Community Radio Guest 28/11/2013
Radio 5 Expert ‘phone in 27/11/2013
BBC1 Breakfast Item on customer complaints 20/11/2013
In My Opinion Waltham Forest paper Article written by HD 11/11/2013

Udder news – Guest Blog Posts
Are supermarkets giving us value for our money yet? (Tesco Talking Shop)
10 Killer Ways To Take Charge of Customer Complaints (Cambridge Lounge)
Complaining – How to Take Charge! (What’s Good to Do)
Empowering consumers is more important than ever (Chartered Trading Standards Institute)
Highly Sensitive Child (Story of Mum)
What Children and Young People Can Do For Your Business (Graham Jones)
What do you do with complaints? How increasing complaints in your service could increase your sales (J. Golding)
How to take charge of your wedding services! (The Wedding Vine)
7 Tips for Complaining When Wedding Services Don’t Deliver! (The Wedding Vine)
The zen of moving house: 10 tips when using removal firms (Fledge Magazine)
How To Dig a Hole on Social Media When Someone Complains, part 1 (Angry Policyholders)
What Everyone Ought to Know about Their Consumer Rights (Johnny Debt)
Faulty Item? 6 Ways to Protect Your Consumer Rights (SkintDad)
11 Things you Need to Know About the Consumer Rights Act 2015 (Consumer Voice)
Consumer Rights Act 2015 – Your new consumer rights (SkintDad)
Top 10 tips for hassle-free complaining to gain redress (Angry Policyholders)
10 Things you need to know when complaining about goods (Thrifty Mum)
5 Ways you may be losing money without knowing it (Time and Pence)
How to prevent and deal with wedding day issues (Vows and Venues)
Hiring can be better than buying (UK Money Bloggers)


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